Updated: Feb 9, 2019
I asked Yassmine what she finds difficult in the workplace as a result of her dyslexia. Structure of completing work
We use an online platform ‘Teamworks’ to pick up and log tasks that are completed, adding the time it has taken to complete a specific task. Back in January I was stitching together a mass amount of eBooks and doing image research which required me to fill out databases on the completion of each small task. I find it difficult to work from start to finish. I prefer to apply the same step to each eBook (we have a list of changes we need to make to each separate eBook) and so I would have 10 files open at the same time and I would apply each change to every document at the same time. Once each task was completed I would tick off the tasks as ‘complete’ in bulk. Unfortunately my manager was not happy with this process as it prevented her from keeping track of my speed of work and the completion of each individual task. I was therefore asked to complete 1 eBook at a time. This was difficult for me and I worked much slower. I think this is because I have to refresh my memory of the required changes that needed to be made for each individual task. E-mailing
A lot of the communication in the work place is done via email. I found it funny when a person sitting opposite me would email me explaining a new task he/she wanted me to complete. I enjoy talking to people face to face. I seem to absorb information when it is explained to me rather than reading an explanation. After the first few weeks I had gained more confidence and so I was able to highlight to my manager that I much prefer being explained task duties in person as oppose to email. Training
My first day of training was terrible. I sat with 3 other new members of staff to have a computer tagging software explained to us. I was making notes but wished I had recorded what was being said so that I could go over some points. It is also difficult to ask questions when training in groups, I often fear that it will be a silly question or that people will be annoyed if the trainer has to repeat themselves. I didn’t suffer for too long. I had a word with my line manager and explained that it can be hard for me to take in bulks of information in one go and so she had arranged for me to have 1-2-1 training sessions in smaller chunks. This was perfect for me. I was able to ask questions, ask for information to be repeated and I could physically do the work whilst the trainer was by my side. ‘Quick Requests’
Sometimes my manager can be walking past and quickly ask me to do something or chase something up. This was hard to get used to. At home when my mum asked me to go upstairs to get something, once I got upstairs I’d often forget or become distracted and so this was a similar case in a working environment. The answer to this was Post-it notes – ALWAYS. I made sure I had post-it notes with me at all times so that I could jot down key words or requests.